Saturday, 5 January 2013

BBC News - Gadgets ahoy: Looking forward to Las Vegas

4 January 2013 Last updated at 11:31

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Gadgets ahoy: Looking forward to Las Vegas

The technology year always starts with the biggest, brashest gadgetfest of them all - the Consumer Electronics Show.

The cavernous halls of the Las Vegas Convention Centre have always provided sensory overload during CES. We will be there next week, trying to pick out what's hot and what's ho-hum amongst the thousands of new products vying for attention.

Here are some of the themes we hope to explore:

A brighter picture

A 55-inch OLED TV That's a 55in screen on this 3D OLED TV

For most households, the television is still the most important gadget in their daily lives. And, at CES, the big Japanese and South Korean manufacturers try to excite us with something new. In recent years, the big stories have been about internet connected TVs, 3D and OLED (organic light-emitting diode) - a technology which offers beautiful pin-sharp pictures at eye-watering prices.

This year there will be more of the same, although I'm expecting manufacturers to be less eager to push 3D which has met with a lukewarm reception from consumers. Instead the focus will be on bigger, better screens with something called Ultra High Definition - the next big thing after HD - making its debut.

Samsung is also rumoured to be unveiling a transparent TV, while there is even talk of flexible screens. How soon these new TVs will be available - and at prices that anyone but the super-rich can afford - is another matter.

Smarter phones

Two months before the Mobile World Congress in Barcelona, CES seems keen to steal its thunder. A host of new smartphones will be launched in Las Vegas, with China's Huawei and ZTE, and Japan's Sony among those unveiling devices. Just as with TVs, the accent is on ever bigger screens with the boundary between phones and tablets becoming blurred.

But there will also be gimmicks designed to differentiate new phones in a market where everything looks much the same. To keep mobile users busy with their new devices, there will be a vast array of new apps on show, designed to let you do everything from monitor your health to switch on the lights at home from your phone.

Wearable computing

A Google employee wearing the company's Glass spectacles

Wearable computing is the hot new idea for 2013, though Google Glass - the augmented reality product which has helped spark the boom - won't be in Las Vegas (and may not be available to consumers for quite a while).

Wearing glasses, watches or other devices with an internet connection to provide you with data or a new view of your surroundings is a futurist's dream that is now becoming practical as fast mobile networks spread. Many of the devices are aimed at the health and fitness markets, and I hope to try a few in Las Vegas to monitor the way my body copes with the CES experience.

Automated cars

Another Google innovation - its plan for self-driving cars - appears to have pushed the big players in the automotive industry to start coming up with their own automated driving ideas.

Toyota and Lexus will be unveiling what they call an advanced active safety research vehicle, which they've been testing in recent months. It appears to know how to change lanes safely without driver assistance - but years of development and law changes lie ahead before you can climb into the back seat and let the computer up front get on with it.

New user interfaces

The way we interact with computers has been transformed in recent years, as we move from the mouse and keyboard to the touchscreen experience. CES, once the place to see the latest personal computers, will still have plenty on show. But many PC laptops will be convertibles, designed to turn into tablets for the hybrid environment of Windows 8.

We will also see more voice-activated devices, though the jury is out on how keen we are to talk to our PCs and phones. There may be more excitement around the idea of gesture controlled devices, using technology like that in Microsoft's XBox Kinect system.

A very interesting insight was offered by Harry S. Dent Jr. the economist, that there is a significant breakthrough in technology that has a profound effect on a culture that happens at about an eighty year cycle, with the periods in between being cycles of innovation and development of the uses of these inventions. Let's say if we begin in the 1800's, we have the introduction of steam, railways, engines and electricity, and suddenly you get the industrial revolution. Then in the early 1900's, cars and flight are developed that affects travel, transportation, farming and war, suddenly we can go further than before, quicker than before, fight larger wars, dig more out of the ground and produce more. This phase can perhaps be viewed as reaching a peak with the American moon landings an incredible achievement in perhaps eighty year cycles since the first steam engines.
Thomas Savery an English military engineer and inventor, patented the first crude steam engine in 1698, George Stephenson's locomotive "Blucher" was completed and tested on the Cillingwood Railway on July 25, 1814, leading to the world's first railway service in 1825. Karl Benz is credited with inventing the first car in 1886, bearing in mind that in November 1881, French inventor Gustave Trouvé demonstrated a working three-wheeled automobile that ran on electricity. So within 144 years of the first railway service and 66 years of the Wright brothers first flight (1903), man was on the moon.
So remember, the eighty year measure can only be an approximation.
Then in 1980 -95 Windows, the internet and the digitial age are ushered in.
And with that incredible advances in technology, kindle books, satellites, digital games, medicine, intelligence and information processing and of course we can expect a lot more as we experience the period of innovation of these breakthrough technologies. The next advance can be expected in perhaps thirty years or so? Looking forward to it!.

Wednesday, 2 January 2013

Brigitte Bardot - Chère Brigitte - YouTube

Just a great clip, from the old days of movies. I don't think we gained a lot nowadays with all the digital stuff. Just a charming, good old fashioned movie with classy actors.

Lunch with the FT: Helly Nahmad

As his family show their collection for the first time, the art trader opens up about wealth, love and his disdain for most contemporary art

The Nahmad art dealing family are known for three things: their wealth, estimated by Forbes at $3bn (“They have sold more works of art than anybody alive,” according to Christie’s New York chairman Christopher Burge); their world-class Picasso collection; and their secrecy. This last, it turns out, extends not only to their blue-chip art – guarded in a (tax-free) warehouse at Geneva airport – but even to the venue where I am to meet 35-year-old Helly Nahmad. He runs the clan’s London gallery; a cousin, also called Helly – both are named for their grandfather Hillel – is at the helm of the other Nahmad Gallery, in New York.

The London Helly has agreed to talk because he has just launched the first ever public showing of the family collection, at Zurich’s Kunsthaus museum. He has chosen Paris for lunch, and his driver awaits me at the Gare du Nord. It’s not until we are halfway across the city that the restaurant is revealed: Brasserie Lipp, where the belle époque decor of wrought-iron chandeliers and ceramic mosaics is unchanged since Proust ordered Alsatian beer and Hemingway wrote his novels there.

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Lunch with the FT

Only regulars are shown into the front room but, before I can observe the seating hierarchy in action (Parisians get the back room, tourists are sent upstairs), Nahmad himself, casually dressed in navy jumper and open-necked blue shirt, bounds in. Large and round-faced, with curly black hair swept back, wide blue eyes and bushy eyebrows behind thick glasses, he half embraces me – “Let’s have a squeeze” – across our privileged central table, and greets the waiter with a warm, “Vous avez un bon sourire.”

He asks what I will drink. Whatever you do, I say. “But you might not like that!” he exclaims, requesting vodka and orange juice. I order a coupe de champagne, to celebrate his exhibition – an extraordinary, in-depth array of a hundred or so little-shown paintings by Picasso, Matisse, Miró, Léger, Juan Gris, which the Nahmads have kept back from gallery stock as “last chance opportunities” – works so rare and exceptional that, once sold, they will not reappear on the market.

“The overriding message of great artists is that they appreciate the hidden – that is, what’s real,” Nahmad opens. “They counter material reality. These glasses,” – he takes a couple from the table and slams them down again loudly – “these are invented, just an illusion. Brasserie Lipp,” a wave of the hand spans busy tables and gliding waiters – “all this is meaningless. The reason I love what I do is that we are close to people and things made by people saying, ‘I exist and this is how I feel.’ ”

With this rather gnomic definition of the modernist art that made his family’s fortune, Nahmad cancels the vodka and joins me in a glass of champagne. “It’s October 24, I’m very happy I’m sitting opposite Jackie Wullschlager, it’s sunny in Paris, I’d like to stay here for a couple of years. I want to slow everything down.” In fact, he speaks fast and volubly. Sometimes, I detect a trace of a European accent, hard to place precisely; Nahmad’s first language is Italian, the family talk French. “I’m so conscious that we’re all here for a few seconds – we have to love each other! If you feel that, you avoid a lot of distractions and traps.”

Single-mindedness is, certainly, in Nahmad’s DNA. His father Ezra and uncle David were from a Beirut Jewish family that included rabbis and money lenders. The pair relocated to Milan where, as teenagers in the 1960s, they began to deal in art. They would strap Picassos and Mirós to the roof of their car and import them from Paris to Italy under the tutelage of another brother, Joseph. An older sibling, Albert, had died in a plane crash in the 1950s; Joseph, once “a big spender but now tight with himself and uncomfortable with happy people”, has been “in mourning” for decades, says Nahmad.

In the 1970s and 1980s, dealers were not the international multi-gallery outfits typified by Gagosian or Hauser & Wirth today; they were local, with largely domestic collector bases and there was no Frieze or internet. The Nahmads, however, were cosmopolitan – David moved to New York, Ezra was based in Europe, first in London, now in Monaco, and the family were able to profit from sometimes significantly different artist prices on the two continents.

In London, Helly was educated at St Paul’s and the Courtauld, and spent his teens crisscrossing Europe’s museums – “I’m not a psycho just because people normally don’t look at canvases like I do. I like to get very close, see the edges”. He opened the Mayfair gallery in 1998, aged 21.

But the collection’s warehouse home meant the family had never seen their paintings displayed together until he organised the Zurich show. “This exhibition was always going to be a game-changer, opening our eyes to what we knew we were subconsciously doing. The paintings are a kind of testimony of our existence – all that hard work and fighting, the 24/7 nature of my family. I’ve been doing this for 15 years, it went on for 40 years before – this exhibition is a product of that struggle. It’s a privilege to build on that. We are traditional but avant-garde as well – you need consciousness and respect for what’s gone before, because that came for a reason, in terms of value and traditions. Everyone’s dream is to become a classic.”

Few artists do, though, and one reason the Nahmads’ success is resented in the loud 21st-century art world is their apparent disdain for contemporary work, which David Nahmad recently called “almost a fraud”, naming the works of Richard Prince, a conceptual appropriation artist, “luxury products”. Does Helly agree?

“Yes, in a nutshell. I don’t think Richard Prince decided to waste his life making trash, so to someone they’re worth something. What they’re worth is a different argument. We’re not thick, we get the meaning of Marlboro Man [Prince’s rephotographed Marlboro advertisements] but we need to assign value, and if you’re saying it’s like an 1890 Van Gogh, there’s a problem. We have to weigh sensitivity and poetry. We make choices, based on what we believe is the right value.”

As a teenager, Nahmad bought work by Damien Hirst – “I paid £2,400 for an ashtray, that felt authentic in 1990s recession London. Even when Hirst was £100,000 I liked it – but at £1m? One million pounds could buy a Picasso. I didn’t like the commercialisation or mass production. I like to stay where the ground is strong, so I was forced to exit. Maybe I’ll be proved wrong and the market will absorb all the late work but I attach importance to authenticity. Our success is because we are very close to reality. I love all art. You can take this table” – he makes as if to lift it – “and put it in the Venice Biennale and I’ll say ... ” – long pause – “it’s interesting. But our business is based on artists that are real, not shortcuts. The material is unbreakable. Like this restaurant – the first thing is that the food is good. There’s no need for a mentality of trickery.”

At this, a waiter appears. Nahmad looks surprised. “We’ve been here hours, we could have just finished and not ordered – that would have been the cheapest lunch ever.” Barely glancing at the menu, though, he selects the two most expensive things on it – foie gras and sole meunière. This time I follow suit.

“There is such a demand and fashion for art today that people don’t want to wait and see if it’s relevant to the next generation,” Nahmad continues. “If you are a collector, then it’s not your raison d’être, but it’s my living, I can’t be wrong. For us, it’s real life and people are reassured by us. It’s about how long you wait. It’s a priceless luxury that we can do that. If I was financially fragile, I might decide not to ignore what’s going on [in contemporary art] because I may be dead before the truth emerges. So money is important but your business mustn’t be about money.”

Financial reserves, though, permit the unassailable Nahmad strategy of buying low, sitting tight, and relying on diminishing supplies of modern masters to lift demand. “People think, ‘Helly Nahmad, oh you have money, you are sorted out.’ I’m telling you, you need a certain amount of money to be comfortable, after that it’s not what it’s about. There are people in my family who suffer from depression. The thing is to connect to people.”

Fat slabs of foie gras, accompanied by wafer-thin toast and rocket salad, arrive. “Write that we had pineapple!” says Nahmad, then orders more champagne. While we eat, he recounts a parable of a boy asked to blow the shofar [trumpet] at Yom Kippur. Believing himself inept, the boy sobbed as he played but was commended as brilliant because he had performed “with a broken heart. The spiritual significance is that all the keys open different rooms in the palace but one opens all the rooms – that key is a broken heart. Cute story, eh? With a broken heart, you can go anywhere – you’re not pious, not over-confident. It’s no good feeling you’re the 6ft tall guy, you’ve got to feel lucky to be alive. We’re in a tragic position, all of us, ultimately. That story knocked me for six. We need to counter this American optimism.”

Married with a growing young family – his wife was 18 when she had their first baby, a Nahmad tradition (his mother gave birth to him at 17 and had her last child at 42) – Nahmad looks to me like the “6ft tall guy”. “That’s a defence,” he counters. “We want to make everything look easy, without showing how much effort [we put in].

“People without complexes become unbearable. They’re very blunt instruments, they haven’t suffered a broken heart.” Jews make good dealers, he adds – an example is Picasso’s dealer Daniel-Henry Kahnweiler, who was “heroic”, perhaps because “dealing appeals to people, I don’t want to say with a broken heart, but who need to understand more. In the 20th century, Jews have had a big need to understand why they’re having a hard time”.

The sole, perfectly filleted, buttery, succulent, is served, with new potatoes. Nahmad ignores the vegetables and approaches the fish methodically, preoccupied again with his exhibition. “The whole argument of the Kunsthaus is to show dealers’ collections are the best. Now we know what the collection is, we see strengths and weaknesses – not that there are many weaknesses; a better Mondrian, there should be a Van Gogh. There will be a lot of buying now with a view to the collection. Inevitably, we will work harder at making this group more coherent, stronger. Bidding for Léger’s ‘Still Life’ this year [the Nahmad family won it at $7.9m], I thought, ‘This is for the Kunsthaus.’ It felt like a museum painting – one notch above what a collector would have. The exhibition accelerates in everyone’s mind that this is a group – our A-team.”

Where will the collection end up? “We have a museum for three months, then we’ll feel sad the paintings are no longer a group but shelf numbers, but it will become clear – maybe our own museum, maybe a long-term loan.” The phone has rung ceaselessly since the Zurich launch, says Nahmad, with museums internationally clamouring to show the works. Surely no western collector will amass such pieces again.

As he puts it, “We can’t buy anything we like! Since the Berlin Wall fell, the amount of wealth creation has been gigantic – we have lots of money compared to dealers, but we’re competing with collectors who blow us away. They’re pumping oil out of the Arctic, buying pipelines; we’re a business where the assets are valuable but small compared to people building tankers, mining, chemicals. Russia and the Uzbeks, Brazil with a huge middle class, amazing growth, are exerting their influence. You can be the biggest operators in the art world as we are but the people buying the best paintings, the Picassos, are not us, unfortunately. If we come head to head with a shark in the pond, there is no chance we’ll catch the fish – or if we did, it would require a lot of thought how this would be paid for. I’m not ruling it out but, by contrast, for someone else it’s one less boat, one less house, or not even.”

I ponder the Nahmads as the new poor while, over his coffee, my guest explains: “Our strength is that we are a family operation. You can’t have global corporate love. I like to make people feel like family. In the taxi here, I asked the driver what he liked doing, he said, ‘Singing,’ I said, ‘Sing!’ He sang me a beautiful song. The thing is to live for the business, you have to find the right thing for you – if someone’s the right man to be a bus conductor, he’s in harmony with his existence.”

Bus conductors, Brasserie Lipp – now emptying, as a newspaper seller enters to tempt stragglers with Le Monde – and buying and selling Picassos: do the Nahmads thrive on a near-obsolete worldview? Or does their success story puncture what he calls the “media circus of the art world”?

“The whole art market probably has less turnover than one car company. At an educated guess, it’s $15bn a year,” Nahmad says. “The only thing you can take to the business to make it like manufacturing is contemporary art – which is limitless, and with that factory process you are making a luxury product. But people now are over the fact that they can buy something online and sell in a second, they are desperate to find meaning. There’s real need for value and certainty.” Then he looks worried. “I don’t feel comfortable talking about myself. I sound like a megalomaniac.” I pay, assuring him lunch has been a pleasure. “Has it really?” he is still asking as I slip out on to the Boulevard Saint-Germain.

Jackie Wullschlagers review of Leonardo Da Vinci at the National Gallery is in Arts

...................................................

Brasserie Lipp

151 Boulevard SaintGermain, 75006 Paris

Coupe de champagne x3 €37.50

Foie gras x2 €42.00

Sole meunière x2 €79.00

Basket of bread €6.50

Coffee €4.50

Total €169.50

...................................................

From selling books to sailors, to amassing a Picasso collection

1932 Joseph Nahmad, second son of Hillel, a Jewish banker, is born in Aleppo, Syria.

1940s Following anti-Jewish violence, the family move to Beirut, where Joseph’s brothers Ezra (1945) and David (1947) are born. As children, they source and sell English novels to US sailors stationed in Lebanon.

1950s Joseph pursues a business career in Milan and begins to collect art: Gauguin, Dalí, Magritte. Older brother Albert, a banker in South America, is killed in a plane crash.

1960s Political instability in Beirut leads the family to follow Joseph, now Giuseppe, to Milan. Ezra and David skip school to trade on the Italian stock market. At a Juan Gris exhibition in Rome organised by cubist dealer Daniel-Henry Kahnweiler, Ezra and David buy two works – the only pieces sold. Kahnweiler befriends them, selling them works by Picasso, Braque, Gris. They visit Paris, at a time when no Italian dealers travel abroad. Fresh from the studio, they buy from Picasso’s “Déjeuner sur l’Herbe” series (1959-1962) – the start of a 300-work collection unrivalled outside the Picasso estate. The three brothers, now Italy’s leading modern art dealers, begin to travel to New York.

1970s The global petrol crisis, social unrest and rise of the Red Brigade in Italy encourages the Nahmads to look abroad to strengthen their business, which includes currency and commodity trading. In New York, they launch a gallery on Madison Avenue, opened by Dalí, and attract clients including Henry Ford, Alfred Barr, Douglas Cooper, Baron Thyssen and Peggy Guggenheim. Profiting from the art market slump, they buy half the works at a Sotheby’s auction of Kandinsky paintings in 1971.

1980s and 1990s The Nahmads supply the new Japanese demand for Van Gogh, Monet, Renoir, taking their wealth to unprecedented levels. When the Japanese market crashes, the cash-rich Nahmads benefit again from ensuing low prices, buying cheap and holding. In 1995, they buy a Picasso portrait of his second wife Jacqueline Roque (pictured) for $2.6m; it sells in 2007 for $30.6m. Other auction purchases for the collection include Picasso’s portrait of Marie-Thérèse Walter, “La Dormeuse au Miroir” ($5.5m, 1990), Monet’s “Le Palais Contarini” ($4.2m, 1996 ) and “Les Canotiers à Argenteuil” ($9m, 1998).

2000s Through select, museum-quality shows, such as Picasso La Californie (2006) and Claude Monet (2009) in London and Soutine/Bacon (2011) in New York, the two Helly Nahmads raise the public profile of the family.

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  1. Report Alfred Nassim | November 12 5:33am | Permalink
    I wonder how the stratospheric reaches of the modern art market will fare in the ongoing uber-deflation. Like SnarkyEyeCanBe, I suspect that they can see the writing on the wall better than most.

    I wish the Nahmads well and would like to thank them for letting others -those who can make it to Zurich - see part of their collection. Since I am in Australia, that is out of the question however.

  2. Report SnarkyEyeCanBe | November 11 9:49pm | Permalink
    Sounds like the Nahmad's are getting ready to sell. As he said, to some of the new wealthy, a painting costs less than a weekend house. Smart move on their part. On to bigger and better things.

via ft.com

Big movers and shakers of the art world. It must be amazing to have that much clout, and be able to purchase the kind of art works that are a part of the world's cultural history.

Tuesday, 1 January 2013

7 investment traps that could harm your wealth | Hargreaves Lansdown

Why New Year's Resolutions Don't Work

Why New Year's Resolutions Don't Work

Making warm and fuzzy promises to yourself doesn't work. Here's what does.

Missed trash can

shutterstock images

Every year around this time you can find gazillions of articles about New Year’s resolutions and planning. They usually take one of five forms:

1. Some inspirational feel-good stuff that lulls you into a euphoric sense that everything’s going to be just fine without you having to lift a finger.

2. Some self-important person’s resolutions, which you should care about because, well, because he’s a very, very important man.

3. What someone’s crystal ball says you should do next year because it’ll make you happy, prosperous, or both.

4. A “how to” guide for coming up with the top 10 world’s greatest best ever resolutions of all time that are guaranteed to work.

5. Why you’re dumb for even thinking about it.

As you might have guessed, I don’t think any of that’s a very good idea. Want to know what I think? Okay, but here’s a heads up. It’s got nothing to do with personal productivity, personal branding, social media, or trendy diets. And there’s no conventional wisdom, myths to bust, or catchy sound bites either.

Still with me? Great.

What I think you should do is this. I think you should do what every successful company does. Pick a time of year, any time of year, it really doesn’t matter when, and do some planning. Doing it annually is a good idea, annually with quarterly updates is even better.

What should you plan?

It’s a little bit different depending on whether you run a sizeable company, a small business, or just yourself, but it’s not that different. You can even call it whatever you want, but here’s more or less what it should consist of:

- Goals

- Strategies you’re going to employ to achieve your goals

- Budget plan

- Implementation plan (optional)

That’s it. No more, no less. Of course, to come up with this stuff, you’ve got to do some homework first. I usually recommend that companies take a look at the big picture first. It’s always best to plan within the context of market trends, competitive intelligence, and of course, that all-important capital picture.

In other words, how can you possibly know what goals are reasonable; which strategies are likely to bear fruit; or what your expenses, profit margins, revenues, and cash flow are likely to be unless you take that stuff into account? That’s right, you can’t.

See how easy that is? Now, if you run a company I’m sure none of this is news to you. If it is, then hang on. I’ll come back to you in a minute.

If you’re a small business owner, there’s probably a 50-50 chance you’ve seen this sort of thing before. Not sure if you have to do it? Got it all in your head? Okay, fine. Go ahead and wing it. Roll the dice. If that works for you, great. If not, you might want to bookmark this URL -- you may need to refer to it next year.

If it’s just you and you’re wondering how this relates to you personally, that’s easy. Everyone should have goals. If you don’t know where you’re going, I guarantee you’re not going to get there. And you’re not going to achieve anything without at least having some idea of how you’re going to go about doing it. Lastly, of course, nothing’s free. If everyone did at least basic level budgeting, nobody would be in financial trouble. Really.    

Other than that, you’re pretty much on your own. Oh yeah, almost forgot. If you run a company and all this planning stuff is like a foreign language, then you, my friend, need to get some help. I’m sure there are plenty of books you can read or business consultants out there who would be happy to guide you. Find one. Now.

While nobody has a crystal ball that can tell you how things will turn out next year, there’s one thing I can tell you for sure. If you don’t do some basic annual planning, sooner or later, you’re not going to have to worry about running a business anymore because you’re not going to have one. No kidding.

Almost forgot. Here’s wishing you all a happy, healthy and prosperous 2013. Happy New Year, everyone!

 


Steve Tobak is a management consultant, executive coach, and former senior executive of the technology industry. He's managing partner of Invisor Consulting, a Silicon Valley-based strategy consulting firm. Contact Steve, follow him on Facebook, Twitter, or LinkedIn@SteveTobak


We are taking a more reserved approach to New Year's resolutions this year.
Changes do need to occur, but goals need to be achievable, and probably the most import thing is that they are measurable, take away the excuses and things that will oppose achievements and most of all, start to get things done.

Filling That Social Media Job: 7 Ways to Get It Wrong

Filling That Social Media Job: 7 Ways to Get It Wrong

Hiring someone to manage your company's social media? Don't make the same mistakes everyone else is making.

Jim Arbogast/Getty

These days, it seems like everyone's looking to hire someone to manage their company's social media presence. That kind of demand can lead to poor hiring decisions. Why? Well, you may be impressed when you see someone's extensive Facebook, Twitter, LinkedIn and Pinterest presence. But just because someone can use social media for personal benefit doesn't mean they know how to manage it for a business.

To help business owners better identify what to look for in a  social media job candidate, I recently interviewed William Ward, social media professor at the S.I. Newhouse School of Public Communications at Syracuse University. According to Ward, these are the seven most common social media hiring mistakes.

1. Don't conflate personal and professional. Ward says smaller businesses commonly make the mistake of confusing personal social media fluency with social media professionalism, and there's a notable difference. A social media professional should be able to describe how they select, curate and/or create content; how, who and why they select followers and connections; and how they integrate social media initiatives with other media.

You should ask what kind of professional social media training and certifications candidates have. Candidates with proper training and who demonstrate maturity, Ward says, make better hires.

2. Don't take their word for it. Instead of drawing assumptions about a candidate's social media experience, Ward stresses that you want them to log into their social media accounts with you--have them show you what they do professionally. "Do not rely on their word of mouth or resume," cautions Ward. Instead, have candidates walk you through the social media management tools they use and justify why they choose them. (Ward's program, for example, uses HootSuite to manage many of his students' social media activities).

3. Don't ignore inconsistencies. Ward advises employers to check out both the professional and the personal social media accounts of candidates you're considering; if you see breaches in social media etiquette or inappropriate conversations, posting or updates, that's a red flag. If someone is going to represent your business online, that person should also be able to demonstrate restraint and decorum in their personal social media accounts as well.

4. Don't shun mistakes. With the public nature of social media, it's almost impossible for someone experienced to not have made a least a minor mistake along the way. Ward says that every candidate should cop to some kind of faux pas, but more importantly, be able to explain what she learned from that mistake. What you learn from the confession can also help you, even if you don't hire that person.

5. Don't forget the point.  A social media professional should know how to track and translate their efforts into real world actions, how to measure the impact of these efforts, and how to refine initiatives based on performance. Ward recommends that you ask social media job candidates to describe campaigns in detail: which of their activities drove actions or sales and what their specific plans and outcomes were.

6. Don't forget the strategy. The person who runs your social media will bear large responsibility for the public voice of your company. It's up to you and other company leaders to establish the appropriate criteria and boundaries for your social media specialist. Don't just give your social media hire free reign to do whatever he wants. Your social media strategy should align with and support your business objectives, which this person will need to understand in order to develop and execute a strategy. "I'm not a big proponent of 'do not's' as much as I am of 'do's," says Ward.

7. Don't turn your back. If you expect a social media hire to perform to a certain standard, it's up to you to tell them what your campaign and job performance expectations are and what the consequences will be if they don't reach them. "To achieve this, you'll need to routinely monitor the activity your social media hire does on your company's behalf and have regular communications with him or her," explains Ward. In other words, don't just turn a blind eye and expect everything on social media accounts to run smoothly without your oversight.


Client advocate, digital strategist, and thought leader Hollis Thomases, founder of Web Ad.vantage, helps companies navigate the complexity of the ever-changing digital marketing landscape and develop digital strategies. @hollisthomases


Yes, great article with a lot of useful tips.
The most important thing to remember also, is that as the client, you are the person who is also part of what is essentially a creative process.
Remember to treat your social media manager as a paid professional, hopefully if they are doing their job right, you will not need to chase them.
Don't forget to not make them chase you to get paid, or to get feedback.
When things are hot, or in the zone, decisions need a quick, positive and enthusiastic response. Good luck for 2013!

The Evolution of Extraordinary - YouTube

Wow, this is really extraordinary. The rise of the internet viewed through the Sotheby's lense. Incredible.